If they're already connected, why would moving digital include more of them in banking? They're not using physical banking now, I don't see how digital banking would convert them.
I meant having more ways to spend their money directly from their phones would allow them to avoid having to withdraw from physical ATMs, and more digital acceptance options means not having to deposit at ATMs. Those are kind of the last vestiges of the physical banking system. These problems are being solved though. Basically any time you’ve seen a “cash only” sign, it’s a blocker to totally digital banking.
Low income folks get wrecked disproportionately by the high fees associated with physical retail banking (including ATMs). They charge flat fees (like Cryptos incidentally) which function as a regressive tax on the poor. Digital banking, by virtue of not having to deal with real estate and physical assets is more efficient and cheaper.
