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Reminds me that the balance between logic and emotion within a sociological system was explored many moons ago in the Matrix trilogy through the relationship between the Architect(Logic) and Oracle(Intuition).

WARNING: Mild spoilers if you've not seen the Matrix films

The analytics led social media platforms are evolving towards the early versions of the Matrix created solely by the Architect and ultimately rejected by the humans within:

"The first Matrix I designed was quite naturally perfect, it was a work of art, flawless, sublime. A triumph equalled only by its monumental failure. The inevitability of its doom is apparent to me now as a consequence of the imperfection inherent in every human being.

Thus, I redesigned it based on your history to more accurately reflect the varying grotesqueries of your nature. However, I was again frustrated by failure.

I have since come to understand that the answer eluded me because it required a lesser mind, or perhaps a mind less bound by the parameters of perfection. Thus, the answer was stumbled upon by another, an intuitive program, initially created to investigate certain aspects of the human psyche.

If I am the father of the Matrix, she would undoubtedly be its mother." Architect - The Matrix Reloaded (via Wikiquote)

As an industry (and engineers) we have a tendency towards being led by logic and there has been a cultural focus (e.g. DevOps) on being led by metrics...we can sometimes miss or downplay the squishy yet equally important emotive side of systems ;)




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