It becomes the theater's problem if the customers have alternatives. In my area, they don't. There are 2 theater companies and 3 theaters. But say you're in Atlanta, there are tons of theaters, and often not too far from each other. So the decision to go to theater X or theater Y could easily be determined by which one accepts MoviePass.
Customer's line of thought: I've already paid for this service. It'd be stupid to see a movie without using it, because I'd be double paying (not entirely accurate, but this is the thinking). I can go 2 more miles and see the same movie at a similar time and not have to pay for the ticket. Sold!
The problem for MoviePass is the customers will do that, and MoviePass can't actually afford the tickets (since most of their spending, now, seems to be from borrowed money).
Customer's line of thought: I've already paid for this service. It'd be stupid to see a movie without using it, because I'd be double paying (not entirely accurate, but this is the thinking). I can go 2 more miles and see the same movie at a similar time and not have to pay for the ticket. Sold!
The problem for MoviePass is the customers will do that, and MoviePass can't actually afford the tickets (since most of their spending, now, seems to be from borrowed money).