> I know the supposed benefits of open offices, but I'm not even sure what hot-desking claims to achieve? Except in call centers I guess, where it's explicitly "to speed up firing people".
In call centers, there's another reason: if the company gets big enough, they may have more employees than desks. Since call centers work on shifts, not everyone is going to be in the office at the same time, and so they just lay down a policy of "nobody has their own desk".
In call centers, there's another reason: if the company gets big enough, they may have more employees than desks. Since call centers work on shifts, not everyone is going to be in the office at the same time, and so they just lay down a policy of "nobody has their own desk".