I've seen the same issue, only they never tried it in house. Instead they spent a million or so over 5 years with different consultants who all did an extremely poor job and each time through out previous work and requirements.
This problem isn't unique to in house teams. It's hard to find and motivate competent people whether salaried or consulting.
This problem isn't unique to in house teams. It's hard to find and motivate competent people whether salaried or consulting.