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What exactly my tone should be?

I bought a very expensive phone that was unable to launch apps (50% of the time, when it did, it took several seconds) and unable to make calls (the receiving end would be mute and would not hear what I was saying).

The phone was bought on an official apple store and had one day of use. Problems persisted for over a week. Tried all the possible solutions. The only one that worked was downgrading to 10.



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