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So my customer has a critical production database that was hit by excessive locking issue on a table that slowed everything to a halt. It looks like an abuse of existing feature, so I worked on collecting enough information to help the developers find the broken feature and abusing users.

This also seems to be impacting parts of the app that shouldn't be touching that table, and I'm trying to figure out why that is happening.

Life is exciting at operations :)




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