But maybe the best way to refute that is that we've been around 5.5 years and our long-term churn (not counting short-term churn of dabblers which is embarrassingly high cuz Beeminder is super nerdy and intimidating-looking!) is only 2%/month.
PS: Huge thanks to enoch_r for the beautiful testimonial!
Premium seems really pricey as the only one that has a "give to charity" option. I expect some increased options to give to charity (10,20,40,60) would be a significant boost to good will / advertisement. "50% but only if you pay us $30+/mo" comes off as kind of greedy.
I realize your feedback is about the impression it gives, totally separate from how greedy we actually are, but we're still tiny ($22k/mo revenue with 3.5 FTEs). And like enoch_r and mgiannopoulos have averred, paying the penalties to Beeminder generally feels super fair. So that's why we've limited the charity option to the ultra-VIP plan. (We're super open to more feedback about this though. We tend to get a highly biased sample of opinion from our users, i.e., the people who weren't immediately put off by our apparent greed. :))
