I am friends with the CEO of a successful software company thats been around for ten years with a few hundred mil in funding (not just a wannabe) and a couple hundred devs. We are friends personally and don't overlap in work at all but he told me that in his company "I have an open door policy and I listen to everyone. It's ultimately beneficial to work that way. Some people come into my office every week, some once a year, and some come in about every 4 months to give feedback. I listen to the people who come in every 4 months and ignore everyone else."