Sadly, two years on now, EU VAT is still utterly crazy. It's like they don't even realise how much of a burden that system is for small businesses selling online. :-(
The businesses I have that have to deal with it all use some sort of custom integration, because we never found any service that could do what we needed and didn't involve some unacceptable level of risk (like our entire business becoming unable to operate if the service went under suddenly, for example).
Even with a lot of automation and a system designed for exactly what we do, complying with the EU VAT rules still takes an absurd proportion of the time we spend on administrative overheads.
The businesses I have that have to deal with it all use some sort of custom integration, because we never found any service that could do what we needed and didn't involve some unacceptable level of risk (like our entire business becoming unable to operate if the service went under suddenly, for example).
Even with a lot of automation and a system designed for exactly what we do, complying with the EU VAT rules still takes an absurd proportion of the time we spend on administrative overheads.