So true! I have yet to see a metric that wasn't gamed somehow, even by people who are generally honest and upright otherwise.
If you base someone's livelihood on a number, expect them to attempt to maximize that number, probably at the expense of other numbers that you may or may not be considering.
If you base someone's livelihood on a number, expect them to attempt to maximize that number, probably at the expense of other numbers that you may or may not be considering.