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Oh, that's just what I call them. Pretty sure there's another term because the principle is used all over the place, not just in freelancing.

When the client asks for a quote, just try adding in one extra option from your usual. They want a WordPress site? Do some research on their business and offer, for example, one quote for a WordPress site, along with another quote for standard WordPress plus a custom mobile product library for their sales team to reference when pitching products.

The client then has a choice between two really nice alternatives. You thought through their needs and they'll notice that, too.

I've found that even if the client doesn't go for the extras, they'll usually say, "let's definitely talk about this when we work on our sales budget next month. I want the team to tell me what they want." Then at that time, when they give you some bullet points for desired features and ask questions about what's possible, you reply with e.g. three options, including one that is the base price you quoted originally and covers a reasonable amount of features but is just good, plus another price point that's better because it adds another really nice-to-have feature, and then the "best" price point, where every single one of their bullet points is covered and the thing is just really slick. For example, maybe it lets them edit the product prices and save them to different lists for each sales pitch.

The point here is that you are getting a sense for what is important to the client. If you don't have many clients, the bullet points you got from that sales team are gold because you now know much more about their needs and can pitch more while working on the project.

And finally, watch for scope changes and bill for them. There are guys with yachts that were paid for by scope changes, and in fact their businesses count on those changes in order to keep the client relationship in top shape. A scope change is easy money because the client is pitching you rather than the other way around.




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