> My point is exactly that, in which situation would you need to urgently access your portal?
The lost-phone situation: the number-owner has lost his phone, has bought a new one and wishes to change service immediately. It's not at all unlikely, and is likely to be perceived as urgent (I certainly wouldn't want all my account access messages going to a lost phone …).
The lost-phone situation: the number-owner has lost his phone, has bought a new one and wishes to change service immediately. It's not at all unlikely, and is likely to be perceived as urgent (I certainly wouldn't want all my account access messages going to a lost phone …).