I bought mite spray for a plant. The ad showed it come in a sprayer but it didn't; just a normal bottle. I told amazon that the product page was inaccurate, but that I had a spare sprayer bottle so I didn't care. They still refunded the purchase price and told me to keep it.
I lost a shipment of nearly $200 of books: USPS said it was delivered but I didn't receive it. Amazon send me a replacement shipment via 2-day for free with zero hassle. When the first shipment showed up weeks later, I emailed amazon. They gave me a coupon for returning them.
Amazon has proactively refunded movie purchases because they detected streaming issues. It was my wifi router acting up.
UPS -- not amazon -- had trouble delivering a gift and I had to talk to a customer service agent at amazon. Amazon gave me two free months of prime for UPS's mistake.
While I wish they would kick knockoff electronics vendors off their site, it's hard to say that amazon doesn't take care of their customers.
I'm averaging over 60 orders per year with virtually no hassle. I click and stuff shows up at my doorstep. It's like living in the future :D
They knowingly sell bad products and when you return enough of them, they'll close your account. I'd say that's some pretty bad mistreatment for their Prime customers.
I bought mite spray for a plant. The ad showed it come in a sprayer but it didn't; just a normal bottle. I told amazon that the product page was inaccurate, but that I had a spare sprayer bottle so I didn't care. They still refunded the purchase price and told me to keep it.
I lost a shipment of nearly $200 of books: USPS said it was delivered but I didn't receive it. Amazon send me a replacement shipment via 2-day for free with zero hassle. When the first shipment showed up weeks later, I emailed amazon. They gave me a coupon for returning them.
Amazon has proactively refunded movie purchases because they detected streaming issues. It was my wifi router acting up.
UPS -- not amazon -- had trouble delivering a gift and I had to talk to a customer service agent at amazon. Amazon gave me two free months of prime for UPS's mistake.
While I wish they would kick knockoff electronics vendors off their site, it's hard to say that amazon doesn't take care of their customers.
I'm averaging over 60 orders per year with virtually no hassle. I click and stuff shows up at my doorstep. It's like living in the future :D