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I'm in Kuala Lumpur and use Telekom Malaysia Unifi for my ISP (20 Mb/s bidirectional for $US62 per month, for anyone who is curious). This fault has existed for the past few days and is only now being reported.

It not a simple slowdown and is frustrating due to the architecture of the modern internet content hosting and I suspect however TM is rate limiting its customers. e.g.

1) some youtube videos play fine, others stall and simply never load.

2) I cannot play anything on soundcloud.com, plays first 2 seconds then never recovers (however if I switch off wifi and use Maxis 4G mobile connection it works fine).

3) Animated gifs take ages to load and stutter

4) torrents stream perfectly: I can fully utilise my upstream and downstream bandwidth

5) Netflix has no problems (I use a dynamic DNS to get USA content)

6) iOS App updates depend on time of day, during the day they are fine, at early evening peak hours they crawl.

7) Downloading any large file from a website is very slow at all times

It is a pity TM won't purchase/route capacity through an alternative link, having throttled internet for a month is terrible service...



Have you considered a VPN to a Singapore provider. e.g. PureVPN or alternatively PPTP on a DigitalOcean, Linode (maybe not in this case), Softlayer etc.. Generally VPS provider will have better international transit than your local ISP, however your local ISP will peer in Singapore so that part is usually congestion free.


Hmm, interesting suggestion for a temporary fix. I'll have a play around later.

But I'm loathe to add another point of failure in my transmission route, let alone one I need to maintain myself and troubleshoot myself (VPS).


Same here. Home connection has problems, sometimes work sometimes don't. Shared coworking space network is borderline unusable. Annoyingly, TM customer service does not inform that there's issue with cable and they tell you to "restart router for 10 minutes" :x

Offtopic a bit, but (since couple of days ago we've learned about it) Unifi has promotion now, you can change your 20/20 to 30/10 and pay 180rm instead of 260rm per month. Depending of your needs (we didn't need 20 up) you might find it interesting :)


Both YouTube and Netflix usually have local caches, so it's not surprising that popular content plays fine.


From SG here, funnily enough, I haven't encountered any issues. Any sites you noticed with unusually high ping?


Wow, that is better than in Australia. Grr NBN


in Geneva, Switzerland, 100MBit upload & download via Swisscom (but good luck finding server on the other side which would work 100% with it), costs cca 80 USD/month.

in neighbouring France where salaries are maybe 1/3 of Swiss ones, in rather small town which is in mountains, but not some secluded lonely speck but Chamonix, world premiere site for of piste skiing and alpinism (among other activities), its... cca 45 USD for 2 fraking MBits (plus world of pain of dysfunctional bureaucracy when dealing with Orange, main provider in the area - 3 weeks after subscribing via already existing landline, still not working albeit activated on their side).

this world can be a strange place when it comes to internet connectivity...




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