"counterintuitive UI/UX decisions which make the app hard to use"
Consider that it may be intentional, a way for Snapchat to avoid the Eternal September issue where parents and older people signup as part of a second or third wave of users.
I watched my younger group of brothers and relatives move from Facebook and then Instagram as parents, uncles, aunts, teachers, grandparents etc. signed up to each service.
They're hoping they won't have to move on from Snapchat and can remain more candid there.
Consider that it may be intentional, a way for Snapchat to avoid the Eternal September issue where parents and older people signup as part of a second or third wave of users.
I watched my younger group of brothers and relatives move from Facebook and then Instagram as parents, uncles, aunts, teachers, grandparents etc. signed up to each service.
They're hoping they won't have to move on from Snapchat and can remain more candid there.