I was an Evernote Premium customer and enjoyed multi-device syncing and private notebooks. I had my own account, paid for out of my own pocket for a year. The company I worked for also decided to used Evernote and I could see our "Team" notebooks, right along with my stuff. When the company stopped using it, not only did I lose the "Team" notebooks, it took all of my personal data with it. I lost everything.
Support acknowledged it was a bug and told me that there was nothing they could do. They didn't even offer to let me have a few months free to catch back up and re-create my notebooks.
I sound like a cynic when I say this, but the root cause of failures like this is a principle fundamental to Evernote: data owned by an application, rather than data accessed by an application.
If all your data exists in a file hierachy that you can browse, edit manually, and back up, then you have the safety of relying only on foundational systems for the survival of your data, and the power to use your data as you please with tools of your choosing. But if the application owns your data—if it stores it behind the scenes and never exposes it to you directly—then your data is exactly as fragile as that application. If there’s a bug, your data can disappear. If the company goes under, your application can rot to unusability. If the product is discontinued, the same. If the company kills a feature, you have to do without it. Or, most likely of all, the company could start publishing buggier and buggier updates, and you’ll have no choice but to use buggier and buggier software.
It seems like a clear choice to me: if the data is anything I value, I must have direct access to it, regardless of what tools I use to manipulate it. The only data I let websites or applications own is data I’d be OK with losing.
I fully agree, but as a vendor that only implements bring-your-own-storage, I can tell you it's not much fun from the supplier standpoint. Our no 1 support request is something along the lines of:
"I've deleted my diagram, can you restore it for me?"
"No. We don't store your data, we never even see it"
"What a useless service, just get my data back or I want to speak to random escalation person"
99% of users don't care about privacy, architecture, etc. They want it to just work (TM). They want us to be able to undo their deletion, find their data when they forget where they moved it.
So it's users pressuring suppliers in the wrong direction, it's not all one way traffic.
(Disclaimer: I work at Google, not speaking for the company, etc)
We can do both. Google stores, backs up, secures, and generally ensures your data is safe, and you can click a button to download it all if you think you can do any of that better.
This is probably too hard to ask every company to do the same, as it would exclude smaller companies who don't have the resources (this takes a lot of time and development!). So it makes sense for them to offer a different feature set, and accept that it's not going to be suitable for some people.
> We can do both. Google stores, backs up, secures, and generally ensures your data is safe, and you can click a button to download it all if you think you can do any of that better.
It doesn't really secure users' data, since Google is able to read that data. Were it truly secure, it would all be encrypted with a high-entropy keys known only to the users.
People without backups could always choose to store their keys with Google, but people who want their data to actually be secure would be free not to.
> We can do both. Google stores, backs up, secures, and generally ensures your data is safe, and you can click a button to download it all if you think you can do any of that better.
This is exactly the right solution, and credit to Google for providing it.
> This is probably too hard to ask every company to do the same, as it would exclude smaller companies who don't have the resources (this takes a lot of time and development!).
I'm surprised you say that; it doesn't seem to me that 'dump this user's dataset to JSON/XML/whatever' should be very hard to do. Admittedly I've never worked on anything at Google scale. What am I missing?
To pick a few things I can talk about - sufficient replication to not lose data, data security that actually works (small companies can't - and shouldn't - afford disk shredders and internal access audits), targeted obliteration of customer data on request (including getting it out of the backups without rendering the backups worthless), and making sure that your exported data dump which contains massive amounts of personal information is only ever released to the correct user.
Doing any one of these things in isolation is not all that hard, because you can trade off against the others (for example, it is dead easy to do a data dump if you don't care about data security). Doing all of them at the same time is a large, expensive development project that would sink any startup.
And where did you got that data from? Because where I live dropbox is far and ahead in user-base compared to Google Drive. That's the feeling I'm getting, mind you, I don't have any actual data... But even the apps I (2do, 1Passwd, etc.) use have support for Dropbox while none of them has support for GDrive.
I got that data from our SaaS application that offers storage using those 3 providers. Our target market is much more business over consumers, I suspect the figures look different in the consumer market.
> This is probably too hard to ask every company to do the same, as it would exclude smaller companies who don't have the resources (this takes a lot of time and development!)
What's hard about "Backup to google drive / dropbox / icloud"?
I've seen single-developer applications do this. If a company of 10 people can't do this, they need to question the competence / diligence of their team.
Users no more expect vendors to lose their data than they expect banks to lose their money. I suspect we'll eventually end up with some sort of standards body making sure you do backups.
The analogy then is having the bank tell you to take your deposit home and hide it under your mattress. That mental model just doesn't fit into people's world-view.
> 99% of users don't care about privacy, architecture, etc. They want it to just work (TM).
This is the sad Catch 22 we live in where privacy is jeopardized at the cost of ease of use
Do you think there is any value in educating the customer further? Periodically (5mins) reminding the user with a small notification to save (and backup) their work? I agree it can become a UX Nightmare (e.g. MS Paperclipguy), but having a checkbox "do not remind me again" could possibly go a long way as well.
We autosave to their cloud storage. The case I'm talking about is where they manually delete files on their cloud storage and expect us to restore them because we're the app vendor that originally wrote the files.
It's about expectations. Users expect supplier to store and manage their data. If bring-your-own-storage became mainstream, users would know that it's them that manage their data and wouldn't have these expectations on the supplier.
Yeap, it's a 1990s model. I had a discussion with a software salesman... I was explaining to him that, what is valuable is not the software it's the data I will have put in his software in 5 years from now and if I don't have raw access to this data, I don't want his software.
Oh he most certainly did. Companies don't want to give you data for exactly that reason - if they can convince you to start using their software, you'll quicky be stuck with them.
At the moment, people are implicitly trading their personal data for services and convenience (communication, transportation, etc). Yet our data has value not just aggregated across millions of users and trained to sell ads; it has value to us as individuals: third party platforms can disappear, get hacked, act dishonestly, or change their business model.
There have been advances in systems that reclaim or duplicate ownership of third-party data back toward the user, personal API/quantified being the most recent. I think the missing link is not the technology, but rather a social movement that promotes the value of data access and ownership. This might be one silver lining to recent data breach and hacking scandals.
or is the problem just a poorly designed data model by Evernote? So for instance, i have had a github account since 2009, and i access both my personal repos and my repos that belong to my employer using the same accountName. When i joined my current employer, i no longer had access to my prior employer's repos on github, though my access to my own repos (both public and private) remained unchanged. And when they switched from github organizations to hosted github (more similar to the OP's situation) all of my repos in my personal github account remained intact and my access wasn't affected in any way
Sure, GitHub is better designed, but it also follows the principle of data freedom espoused by twhb and nsrivast. That may have come naturally by virtue of Git, but they also provide an API with no restrictions that can be used to move other things like GitHub Issues.
@nsrivast: a movement is exactly what we need. EFF is great, but they have a lot of things on their plate, and are not always consumer friendly. I've been working on core ideas for a Users First movement, because the web, contrary to the ideal results of a free-market, has been putting users last. Much of that has to do with users being the product not the customer. Your ability to "organize & visualize information for efficient teaching & understanding" would be invaluable!
@twhb: you have no email address on your account. please contact me if you are interested in helping articulate such a movement.
Github took the intelligent approach of separating identity from authorization. You have your own identity, which doesn't change. On top of that, you have a set of authorization permissions which can be updated, added to, and deleted from. Changing authorization permission X doesn't affect authorization permission Y.
Evernote seems to instead have lumped identity and authorization together. And had only one set of authorization permissions: all of your stuff. So when the permissions change, they all change.
This approach is nothing more than laziness. It's not just "not thinking ahead", it's completely ignoring 40 years of practice in the field.
Although you can't browse it, you can instruct Evernote to keep a local copy of all your data, allowing you to keep incremental backups. You can find (and change, if you want) the database folder under Tools/Options, General.
I do agree with your other points, although there are significant limitations to using the filesystem for storage in an application like Evernote. Perhaps a good compromise would be to use a publicly available database engine like postgres (although I'm sure they derive advantages from their proprietary format beyond the mere fact that it's proprietary).
This is reason #1 why I like DEVONthink for the Mac. It uses exactly this model. I'm sure equivalents exist on the other platforms, but I'm not all that familiar.
I have been an Evernote Premium user for a long time, and since the company seems to be having a rough time, I recently looked at getting all of my data out of Evernote. What a nightmare.
I loved Evernote. I loved the fact that Phil Libin said he wanted it to be a 100-year company. I don't know all the details, but the fact that he seems to have given up... what a letdown. I'm working on getting my data out. Once I'm done, I think I'm going to let my subscription lapse.
At risk of sounding like an Evernote apologist, I'm going to repeat a question I asked to another commenter elsewhere in this thread:
Why do you consider it a "nightmare" to get your data out of Evernote? You can select one, several, or all of the notes in a notebook and export them in either HTML or XML format, with all metadata (tags, etc.) and embedded media included. That seems pretty good to me, and it's certainly easy. If you wanted something more sophisticated, Evernote on the Mac has exceptionally complete support for AppleScript, so you can code up whatever kind of fancy extraction you need.
I'm not asking to be argumentative; I've always considered Evernote's support for extracting data to be pretty darn good, and clearly superior to many competitive apps/services, so I'm curious to know what additional functionality you would require before you'd say it's not a "nightmare" to extract your information.
If I put plain text into a note, I'd expect to get plain text out. You put plain text in, and you get something that still have to extract the text from. That isn't what I'd consider "pretty good".
My point doesn't apply so must just the plain text. It's everything. You put it in in source format, and you get .enex out. It's not so cut and dry.
Going in, it's one step. Coming out, to get it back in the same format you got it... it's multiple steps, and manipulation with other tools.
I use DEVONthink too for the same reason. The only thing DEVONthink lacks is cross-platform support. It's a pity that it's not available on Linux or Android.
To be fair, it lacks a lot more than that when compared to Evernote. Evernote is a bundle of great ideas, done horribly catastrophically badly.
1. Evernote has dual-language OCR of PDFs and images (and a few others crappy formats that normally shouldn't be used like .docx, .xlsx, etc). That's a great idea. DevonThink doesn't even have Japanese support (their licensed OCR only supports Western languages).
2. Uh... OK god dammit that is really the only feature that keeps me using Evernote's horrid apps. Shit.
This is a great point. There's an analagous situation in finance: would you rather have a single mutual fund own all your investment money, or do you want a brokerage account with some active management? The latter is definitely more complicated but gives the user more control, accountability, visibility, etc. While it makes sense for a Whole Product to want to hide this complexity and liquidity from the user, any long-term user will very likely want it after they've learned to use the product.
Actually I'd say a large percentage of people would be very well served by a globally diversified index fund for all their equity holdings...
And perhaps the analogy is still useful. I'm ok with that situation because I understand and accept the logic of indexing. If the fund I owned changed their prospectus and decided to start active management, or significantly increased their management fee, or whatever, I could pull my money out and invest it elsewhere. Similarly in software there are definite advantages to having a dedicated steward for a given type of data, but it's much better if there is some way to take your data back should you decide to put it elsewhere.
With Evernote, it is possible to export all your notes in a variety of formats, including XML, which can then be imported into other note taking applications if you wish. So to me, the bare fact that the application controls the data isn't necessarily an issue. What was becoming an issue was the fact that they didn't appear to treat it with sufficient respect. I hope we'll see that start to change now.
> Close, its a principle fundamental to modern butt-based companies.
> Offer my butt storage for free, for 0 privacy and the permission to read, copy, access, and sell your data to third parties
Moreover, data loss is not a possibility, it's pretty much a certainty, because it's backed straight in the business model. At some point investors need to get their money back, and what better way to do that than have the company acquired? It's such an effective way that a lot of people starting their companies do that hoping that they'll get bought by a big corp. That the product gets subsequently shut down doesn't seem to bother anyone (except the customers, who at this point really should know better than to do business with a startup unless they're prepared for the moment said startup shows them the middle finger and disappears).
Completely agree with this and I think the model of an application that accesses data is the only one I will trust going forward. Great example of this is Scrivener. I can have my files locally stored or in the cloud, but Scrivener just accesses, not owns the files.
>I sound like a cynic when I say this, but the root cause of failures like this is a principle fundamental to Evernote: data owned by an application, rather than data accessed by an application.
No, you don't sound cynical at all. I think It's perfectly reasonable to think that and it seems to be shaking out that way. It does seem pretty douchey to pontificate about your views on applications and data access in the form of a "this is why I don't use applications of this type" and then launch into an example of exactly what happened to someone who just said "I lost all my data with this service." It's kind of like "no shit. Thanks for telling me after the fact, professor."
> root cause of failures like this is a principle fundamental to Evernote: data owned by an application, rather than data accessed by an application
Not really. It's not like MS Word reading your .doc find can't corrupt it leaving you hanging if you don't have a backup. Catastrophic data loss isn't cured by the "data accessed by an application" model.
At least you can backup files. Applications, not so much...
I'd add that data should be stored in a standard open format, so that an application failure won't prevent you to 1. keep your data (because backups) and 2. use your data (because open format)
It's better because you can back things up, but people tend to have a bad track record on backing things up unless it's part of their job description.
> an application failure won't prevent you to 1. keep your data (because backups)
My point is that you don't inherently get backups just by having control of the data file. It requires extra action on your part. If you don't backup, an application failure can easily destroy your only copy.
I recently lost nearly a days writing - but apparently they only do a back-up every 8 hours, and I was off by one (I don't write in Evernote anymore, lesson learned).
They did try to placate with 3 months free (after being a paying customer for years), but I'm just amazed that with the ~$300M of VC they've raised, they still haven't caught up to the real-time sync of Google Docs of 8+ years ago.
Hopefully their new focus (i.e. sync) is aiming to at least match that. I'd have moved by now if I could find something that was both highly cross-platform (Mac/Win/iOS) and lighter (Markdown pretty please).
I've been using it ever since. It stores data in plain text files (dokuwiki markup) and in addition the folder structure is mirrored in the note hierarchy. Zim is open, cross-platform, can include Latex-formula, and is extendable with plugins written in Python. I really also like that it is a proper desktop application instead of some webapp that changes UX every now and then, usually to worse, and that is dependent on network connection. After learning the keyboard shortcuts it is really a pleasure to use. Five stars * * * * *
I keep my Zim notebooks (separate NB's for Work and Personal things) in Dropbox for easy syncing between two desktops. Other Win7 and other Ubuntu.
edit: Added mention to Latex, as it might be of interest in this crowd.
I used a lot of Evernote as well, but what killed it for me was how slow the mobile client was.
I didn't "switch" as much as I've started (inspired by Luhmann's Zettelkasten) a personal wiki of sorts in markdown files. I've been using 1Writer for iPad (as a separate app from Editorial and iaWriter, where I usually compose text), which already lists the files in a folder on the left-hand side of the screen.
I also have a script on a Linux server that watches for changes in that folder and auto-commits to a local git repo under increasing "version numbers".
I have a problem committing to a program/site that says:
it’s all completely free
How can they stay in business? Is their business nothing more than data mining my files? Is that something I want to allow? Is that a long term strategy for viability?
That doesn't provide any more information to the average user -- which I thought was what was being asked for here. What's "Simperium"? Just a name they don't know to them.
Another vote for Simplenote - does exactly what it says on the tin. In 2-3 years of using it, I had only couple of issues with sync. When I reported them, support was super responsive and the issues were fixed with subsequent updates.
Simplenote is where I keep my plain text notes now (Notational Velocity on Mac and official app on Android). My local copy of notes reside in my Dropbox folder and my (pretty much) entire ~/ is backed up to CrashPlan cloud.
For notes or docs that need diagram etc I use Google Docs. Even my team uses the same (as part of the Google Apps suite).
What I love about Simplenote is that it does what it says - just plain text notes. No gimmicks, no extra load and bells and whistles.
But I have a feeling that they will shut it down soon. They had a paid tier and they removed it some time back. There has hardly been any update I guess and iirc they don't really update their Android app frequently either.
Do they encrypt the notes at client side before sending it their servers? I would love to use a self hosted app that has such a functional and minimal interface and clean sync feature.
I might use OneNote if its search could find text in attachments. But it cannot; it only supports searching the actual text contained in the note itself.
Part of the Evernote value proposition is being able to find things again (although Evernote's search interface is abysmally bad, and offers no way to narrow your search so as not have a huge number of irrelevant matches).
I tried to get back into OneNote last night (after the frustrations brought up by posting in this thread). I appreciate the cross-platform aspect, but I really don't like the interface - especially on desktop. The really weird text-box thing just blows my mind, I just want to write.
I personally have been using git more and more for my note taking. I use RStudio and RMarkdown for my notes and it has been great and easily spread to all my personal devices.
Hmm, that's an interesting solution. You could always combine this with a private github repo and get easy-to-browse note-taking. It does seem like having to manually sync would be annoying though, is it really better than solutions like GDocs?
I use a combination of Sparkleshare, Emacs, Markdown, and an emacs mode named Deft to accomplish this. Deft autosaves my notes as I write them, and then Sparkleshare automatically syncs changes with the git server. It's pretty nifty.
> I'm just amazed that with the ~$300M of VC they've raised, they still haven't caught up to the real-time sync of Google Docs of 8+ years ago.
I don't understand. EverNote has instant sync across devices. If you are using in web browser or PC client then its even real time. (Android one requires you to click "Done" before syncing apparently because it treats the whole note as one giant text area).
I very frequently switch between typing on my desktop or my tablet whenever i leave my desk but have an idea running in my head. Similarly if someone is viewing my note, they get frequent updates as I type
The iOS and Desktop clients do not instant-sync, or I assume they wouldn't both have sync buttons (or a "Synchronize Automatically" preference, that has "Every 5 minutes" as it's most frequent option).
I'm aware of instant-sync in the web client, but typically (especially in this case) prefer desktop clients to web.
In the unfortunate case I referenced above, I spent an entire morning writing in Evernote (Mac desktop). At lunch I had another thought to add, opened Evernote on my phone, and apparently the same note was already open - so it overwrote all the work I set all day to it's earlier state. There was no way to get it back, as it didn't consider it a conflict and it had no backups due to being less than 8 hours (I went through this with their support team). It's a broken product.
Sync shouldn't even need to be one of their goals - it should be a solved problem by now.
The Windows desktop client isn't real time sync at all, it's set to sync every X minutes (configurable) and there's a great big Sync button on the toolbar.
after being a long time user of evernote i switched to moo.do
it's not a good tool for writing articles, but rather a mix between note taking and a todo app.
your data is stored on your google drive, so you can back it up as you like.
Evernote is probably the buggiest "professional" software I've ever used. While I never lost all of my data, I lost a few individual notes, and I lost formatting on my notes (e.g. bullet points/numbers) so frequently that I just resorted to using plaintext/whitespace formatting.
> I lost formatting on my notes (e.g. bullet points/numbers) so frequently that I just resorted to using plaintext/whitespace formatting.
So glad to see that I wasn't the only one. OneNote got the list formatting right in its original version (2003!), yet Evernote has steadfastly refused to do anything about how bad their own implementation is.
That is incredible. I'm sorry that behavior like that exists and that service providers can be so terrible at what they do.
It also sounds like an implied admission, on the part of evernote, of not having working backups ? I would think that they would have found some way any way to get your data back to you given what just happened.
Depending on the backup tech, that can be kind of difficult. I can't run arbitrary SQL against the database backups I've got stored in tarsnap. Nor against tape, etc.
For that matter, isn't the (or one) reason for having a backup so that errant deletes don't obliterate everything?
Deleting the encryption keys for that customer's data is an effective way, and arranging your key storage such that keys can be deleted from backups is more doable.
At least in the EU there is a regulatory obligation to design your backup system such that data can (eventually) be deleted if the user so requests.
Fortunately there is no strict time limit on completing this process so a design that looks like "and after X months it will have aged out of our backups" appears to be considered reasonable. You are still responsible for making sure your backups are safely destroyed.
On the other hand some data needs to be kept for many years due to legal reason. I don't think it would be possible or even legal to have all your data deleted upon your request.
In the long term everything suffers from "data decay". It's just too hard to keep old files around forever.
E.g. there were comments I made on Usenet many years ago. Google has previously attempted to preserve those, but they seem to be fading away into the ether. That's okay by me.
It is, in fact, really hard to be ablet to delete data from an online service, while also not raising the chance of losing it accidentally. But if you treat it as an engineering goal from the start, it's possible. (Disclaimer: I work for Google, and we work very hard on this.)
My account once decided to throw away several dozen notes for no good reason (I had deleted a bunch of conflicting changes over several months, and when I emptied the trash, it wiped all the corresponding current notes on the server and all three of my devices). Evernote support couldn't do anything about it.
They also took like two weeks to respond to my problem ticket. I'd submitted it on New Year's Eve, so I anticipated having to wait a day or two, but that was pretty ridiculous.
Thanks for pointing that out. If a company shuts down their account I suppose it's actually a feature that copies of their notebooks be deleted from every employee's system. Though the glitch is when personal notebooks are deleted.
I think a middle ground would be a two step deletion, no?
Step1 : Delete from everyone's machine but keep a backup for X days to allow people to file complaints etc.
Although nowhere near to your situation, I lost important meeting notes after a conference call. After making some formatting modifications (cut/copy/paste) to organize the notes, I found myself not being able to restore any text by undo-ing some of the inadvertent changes I made. Having been burned by a feature so basic to document editing as Undo, my next steps were basically to export all of my business notes and stop using the service for any work related activities. If not for this incident, I would probably keep using it.
I had a similar experience. After two or three times losing large amounts of work, and finding absolutely no way to get back to an older revision in the free version, I stopped using the product. I may have gone to the premium service if it hadn't been so buggy.
I've had the same experience. If they'd literally done nothing but make sure the product doesn't lose data in the last two years since they last CEO announced a refocus on quality they'd be in a much better spot. With people's data you don't really get a second chance. Evernote seems to treat dataloss as "well, you know, it's only a couple of kbytes we lost of yours" - while to the customer what they lost has disproportionately more value than the amount implies.
As for me, I'm now a lifer anti-customer of Evernote.
Once my Evernote underwent a dramatic sync error, resulting in duplicates of all my notes. Evernote support's only help was to suggest I use Time Machine to recreate my notebook. They couldn't move the notebook back in time or anything like that.
That's horrid. This is exactly the kind of thing Evernote should be prioritizing above all else.
It is a good example of why it's so important to keep your own incremental backups though. I wouldn't be comfortable relying on EN as much as I do if I didn't sync and back up my entire note store. (Similarly, although I trust Google's reliability far more, I still keep and back up a local sync of my email.)
While it sounds excessive that a company has so many worldwide offices to even have 3 to close, good luck having them focus on important problems with their software if any of those 47 layoffs included developers. This kind of fatal flaw that can result in data loss makes it sound like they prioritize new features and marketing above the product itself.
I work at Evernote and would like to look at your support ticket with our management team to figure out what happened. Will you please let me know your ticket number?
Thanks in advance. Please know that we're here to help.
What I end up doing is storing my evernote project folder in dropbox. Funny enough evernote detects this and warns me, but I know dropbox won't loose my files.
The reasoning I lost the data was actually a permissions issue, I think. I was an individual person, paying a Premium subscription and when the company I worked for signed up something happened to where they owned my notebooks. The company stopped using it, there went my stuff too.
This doesn't help OP but I am new to evernote and naively excited about it. One thing I like about it is that I can export my notebooks to an XML text format that contains the encoded images. So it seems to me that I can put my notebooks into git and not worry about losing anything. This thread is making me think I should investigate whether that is automatable; I was assuming it would be.
> So it seems to me that I can put my notebooks into git and not worry about losing anything
most of the point of paying for evernote is they should remove the worry about losing anything. Their entire point for being is to record your notes. And keep them safe and accessible. If there's a statistically noticeable chance that they will lose some or all of your data, they have no substantive value.
I disagree. That's not the attraction for me. The attraction for me (personally) is that they have nice image capture and processing software that allows me to link diagrams and math from my paper notebooks to electronic documents with a quick picture taken on my phone. They're a private corporation and not one that is too large to fail; I wouldn't rely on them to not lose my data, I would use something like git for that.
Exactly. A big part of Evernote's appeal to me was that, synced across three devices and the cloud, my data would be safe even if my house burned down.
Then Evernote decided to delete several dozen of my notes from their server, and helpfully synced that change to all my devices.
I'm currently looking for a replacement that suits my needs. Microsoft OneNote looks promising, now that it has Mac/Android support.
Exporting your Dropbox data is just dragging your files out of the dropbox folder or just turning off synching. I mean it doesn't include your event log or old stuff and you have to have separate client applications for the things Evernote does (like web clippings etc) but yeah, Dropbox. I have not lost any data with it and I was able to recover data I did lose through their amazing deleted item retrieval tool.
how do you export? Last time I checked I could only export individual notes, which is obviously not a working solution given that I have thousands of notes.
Out of curiousity, What made you choose Evernote over Google Drive? Doesn't Google Drive offer the same features? I haven't used Evernote and use Google docs to store my notes instead.
honestly it was mostly presentation. Evernote has an interface that made it easy for me to take notes, update, attach pictures, store all of those notes in a notebook.
GD feels just like a filesystem to me. At that time. Now I actually use GD for this.
Sounds very similar to the dropbox for business issue that happened a few years ago. I wonder in what universe these storagey providers think this is possibly ok.
> Evernote’s strength is in its core: notes, sync, and search. That’s where we’re going to focus.
Well, like many others, I've been wishing Evernote would drop all the auxiliary stuff and focus on their core product. Hopefully that's exactly what will now happen. Evernote has become an absolutely critical part of my life. Even though I use it for business (along with everything else) though, I have no use for the majority of the new features they've added over the past few years. Of course, not every feature will be useful to everyone, and just because I don't use something doesn't mean it shouldn't exist. However, when you see significant bugs languish for years while niche features get priority, it suggests a problem. I really hope this signifies a change in direction (as opposed to a milestone in the current, downward, one).
It would also be a huge plus if it didn't take 5 seconds to load every time I opened the app. Not sure how a company with so many competitors can survive long-term with its product in such a state.
Agreed; Google Keep has become my preference for immediate note taking. I think a major factor in Evernote's long-term survival is the friction of switching to a competitor (in conjunction with getting a lot of early traction with power-users).
Google notebook was amazing! But at the very least, they did export all notebook notes to Google docs, so it wasn't like they completely binned all user data.
What I find missing is a native Windows client. For me, "immediate" note taking means that I just hit ctrl-alt-N (or click Evernote icon in a tray), and I am immediately writing. In Google Keep, you basically need to visit a webpage, which is just not immediate. Or you use it only on mobile device?
I've gone the other way (Keep to Evernote). I need a cross platform solution, and with any significant amount of data the Keep webapp is practically unusable on my iPad. If they had released a native iOS version, I probably wouldn't have switched.
Everything about Evernote seems to get slower and slower; I hardly use it at all anymore for that reason. Even the browser plugin to save webpages is glacial, and that was a big reason I started with Evernote in the first place.
More often than it should. This is a huge problem with current companies and their products - they depend too much on the Internet connection, because a combination of lazy (or deadline-pressured) authors and executives trying to monetize absolutely anything.
The newest version of the Android app is actually a huge improvement here. It's now possible to launch a quick note from the desktop basically instantaneously. (It probably averages 0.3 seconds on my Galaxy S6.) Hopefully a sign of things to come.
I know that there's a lot of groupthink in the VC community, and so CEOs aren't always selected strictly on merit. But even I, with no executive experience whatsoever, would know not to OK something like that.
As Saint Steven once put it:
I'm actually as proud of the things
we haven't done as the things I have done.
Innovation is saying no to 1,000 things.
Why didn't this dialog take place in a board meeting?
CEO: thanks for the hundreds of millions of
dollars you've invested in us. Here's something
new we've done. We're putting your money
to good use.
WE HAVE SOCKS FOR SALE!!!
non-spineless Board of Directors:
That's great.
Let's all just go back to your office and help you
clean out your desk. Then we'll escort you out of
the building and the rest of us will reconvene to
discuss finding a better steward for the hundreds
of millions of dollars we've given you.
IMO startups that aren't making money and that keep having to do rounds of financing need to, most of all, FOCUS. Evernote board should be chanting: FOCUS! FOCUS! FOCUS!
I'm pretty sure it came from branching out into workspace inventory, like monitor stands, and then jumped into business accessories, like laptop bags and (yes) socks.
The margins are already so thick that they probably only had to sell a few to break even.
But I do think, this is precisely the point they are trying to fix. They all seem like logical moves in themselves, but when you look at them in combination, it's clear an overarching strategy is lacking. From Socks to Evernote Business to Recepie capture..
I'm hoping they're dropping the idea of chat. Spending time on that really never made much sense me when their core product is so strong but badly needs some features to better align with modern tech trends such as improved plain text and markdown support.
Yes, 1000 times yes! I so wish I could author in Evernote using markdown. Getting any sort of rich text done in a note is extremely cumbersome in Evernote, lists for instance.
I will guiltily admit that Ctrl+Shift+U is hard coded into my finger DNA - I use Evernote for every meeting, every discussion we have, and quickly creating lists (or getting out of list mode) is actually one thing I like about evernote.
I mostly use Evernote on my iOS devices. While I do have a keyboard for my iPad, I am not sure that works there, but I'll give it a go. Ultimately, though, markdown support would be my ideal so that I don't have to learn a new set of key combinations. I already know emacs ;) Plus markdown is easier to use than a key combination like that (IMO of course).
Markdown support has been a common feature request for years, with many feature requests in their forums as well as entire blog posts from fairly prominent bloggers – just try googling "Evernote markdown support".
I've had the strong suspicion for a long time now that they simply aren't listening to these sorts of feature requests that don't tie into their enterprise/business focus – at least since about 2013.
I made a feature request quite a long time ago for LaTeX math support. Every few months another person +1s the suggestion. I don't get the sense that they really take the suggestions on the forum particularly seriously.
I don't know what they've dropped, but a few auxiliary features I personally don't use are Skitch, Hello, and Work Chat. I'm sure some people do use them (although I expect few compared to the core product). But everyone uses the editor, and there are significant bugs there that have literally gone unfixed for years. That said, some have been fixed in the past couple months, which is part of why I'm hopeful about this new direction.
Totally, and I definitely get that just because I don't personally use something, it doesn't mean it isn't useful. I don't object to any current features continuing to exist. ("Drop" was poor wording.) I would just like to see them focus on bug fixes and the core experience in general over adding _more_ new stuff.
I use Skitch daily... but I don't sync it to Evernote, usually just to screenshot, annotate and dump the marked up image into Slack or an email, I don't use it for anything I want to persist. Other than the sync aspect in the interface I hardly notice it's an Evernote product at all. I could get by with Preview.app and Grab, but Skitch's obnoxious default pink arrows and widely stroked text are perfect for calling out visual errors on projects.
Likewise, I use Evernote Scannable every so often without connecting to Evernote because it's a really good scanner app. Exports and emails images without any fuss.
I'd be perfectly happy if both apps were spun [back] off into their own entities too. Evernote as a note taking company doesn't do anything for me, but they do have other nice products.
I use Scannable _extensively_. Being able to search the text in handwritten documents and whiteboards - without losing the original document to some ridiculous OCR conversion - is absolutely gold. Plain text notes are somewhat less important for me, although I use them a lot too.
I believe they got rid of their Food app recently. I'd be so grateful if they ditched Chat (or at least gave options to remove it from all platforms) and accepted that even if we it for work, some of it use it in a personal capacity that does not benefit from social aspects at all.
I found it useful, the evernote browser exception let's you save recipes without the crap and the food app let's you quickly find them and it kept the screen on while you were cooking.
I wonder if they're experiencing feature creep because they've satisfied users of the core features. I use a program called Devonthink Pro according to this method: http://www.stevenberlinjohnson.com/movabletype/archives/0002... and in some respects my use hasn't changed that much. I use syncing features and some other pieces, and maybe the engine has gotten a little better over time, but mostly I do what I did with it 10 years ago.
Evernote is a note taking app in 2015. While slack and hipchat are somewhat iconoclastic, they have network affects and boost productivity. Evernote is competing with apple notes, google docs, whatever microsoft has, every password keeping app, a notebook, a text editor and using a blog. This is something that will likely happen to dropbox and box. You provide storage. Simple math will provide you with the cost of storage in 5 years and it is not a lot. Further, similar to evernote, it solved a problem that had a lot of friction and was novel a few years ago, but is standard now.
Syncing. This is a default piece of all browsers, the 2 main operating systems win/os x, and comes standard on most phones. This is like the browser, you can have it for free so you stay in our ecosystem. Mega GIVES you 50GB of storage completely free NOW, and it is likely more secure. I don't know enterprise as well as I know consumer, but at some point I would imagine the choice is between buying a few SSDs and having an internal server, or setting up your own secure system via VPN. There can't be much room for this.
Microsoft has OneNote, which might be a good cautionary tale in this area. OneNote was once the king of note taking, like back in 2003, and it's still a great product. But Microsoft focused too much on the Business market, I think, dropping OneNote from the Office Home packages, and that kind of killed it outside of the corp world.
OneNote is now completely free and available on iOS as well (where it has a full 5-star rating). As much I love Evernote, it's going to be an uphill battle for them.
(And not to mention the handwriting experience and integration with the Surface Pen - which are killer features for students)
Nice thing is that the desktop app can sync/save copies locally and does private backups, but you can also save/sync and store data in OneDrive, private server, or corporate internet via a samaba share (Free version only syncs to OneDrive, but IIRC does local backup in desktop app).
Architecturally it's a very impressive product and makes some pretty creative uses of the windows folder hierarchy to get it's job done.
I think OneNote was built with a crashfirst mentality - It is very hard to lose data w/ it. Their QA team is damn impressive too, I've been a follower of theirs for a while.
My only complaint is the lack of true real-time sharing ala google docs's Operational Transform (they didn't exist when it was made), but it does come close. Opening a shared notebook in class and having everyone collaborate on the note was an awesome experience.
It's inking support blows everything out of the water IMHO. It also has a lot of the advanced automation features you can access by integrating OneTastic.
Only real issue I've ran into is that it gets to be a pain to print with as it has some wonky scaling features and the page layout feels like an after thought.
It is also hard to get groups of people to use it effectively because it is basically a WIKI and needs to have the same kind of discipline / habits to make it usable.
If they can do inking support with Operational Transforms, they may be able to have a replay feature without even trying - something that many teachers seem to really want out of the product.
My friend and I love the product so much we've been trying to make our own online version with inking support w/ paper.js share.js, github, and localstorage.
It has really good pen/stylus support. It has completely replaced handwritten notes for me.
However, although it's amazing compared to a pen and paper it's still incredibly frustrating to work with.
* It can't handle large amounts of handwriting without igniting relatively powerful computers
* It crashes constantly when trying to balance pen input with palm rejection
* Syncing doesn't really work with non-trivial merging and doesn't handle sync errors nor errors in general well -- all of these usually end up with handwriting layered on top of itself
* Syncing is basically out of your control, you can't do partial syncs when you really need a section/page fast, and large notebooks with handwriting can take hours to sync completely. I've basically resigned to splitting my notes into many smaller notebooks.
* Handwriting on the "Desktop" version is a complete joke and so you're constantly switching between the that and the app to get good handwriting and more features.
So it's great, until it doesn't work then it's a nightmare.
OneNote works fairly well on Windows. The main issue I have with it is usability.
Performance on Macs and iOS is fairly terrible though, from syncing lag, to input lag, (on an iPhone 6) to long load times.
I used to love OneNote's writing experience - but it sucked hard at syncing data between devices. That was what Evernote absolutely nailed from the get go. They synced data seamlessly before anyone else, and ultimately that ended up being more important to me than the UX. Now, in 2015, I feel like Evernote has scratched the UX itch enough for me that I have no reason to go back to OneNote for the forseeable future. Penultimate provides a decent UX for writing even if not as sophisticated as OneNote, Scannable is brilliant for pulling things in via the camera, and the core note-taking app is perfectly adequate, IMO.
I was totally unaware of OneNote until it came with Windows 7 Enterprise at my first corporate job. I couldn't believe how great it was (at least on desktop), but I was too deep into Evernote by that point to make the switch.
I've only really known about OneNote since it came bundled with Windows 8/on the Surface RT I got at work.
It seems like a fairly good product, although I really only use it for bookmarking tabs that Chrome seems to lose when it crashes/updates itself and nukes the "recently closed tabs" list.
It is, and is integrated well with the Surface and the Surface pen. Works great for taking handwritten (or typed) notes and having it sync to my phone/desktop immediately. I use it often to take notes at meetings then I am able to send all the notes/diagrams to others in pdf form when I get back to my workstation.
I love what OneNote can do, the ability to record meeting video or capture a whiteboard talk with a smart board is magical. But I can't use it day to day.
Managing notebooks, tabs and pages is a real pain. I end up with a sprawling OneNote notebook that gets lost in the sprawl of OneDrive/SharePoint.
same here, ive been using it for two years now and it so tedious to organise stuff on the metro app that i just dont bother, so everything is a mess atm
How do you mean? According to Wikipedia OneNote was launched in 2003, and has been part of the Home and Student editions of Office 2007, 2010, 2013 and 2016.
OneNote is a great MS product that they've totally failed to market. My wife uses it extensively; the drawing capture features integrate nicely with the Surface.
My working theory regarding OneNote is that it is a peculiarity of Australians. The only people I know that use it are Australian so maybe they have it on the national curriculum there instead of something like 'spelling'.
I think that a single-purpose app or service can survive in a world full of multi-featured competitors, but it needs to be insanely good at what it does in order to do so. Evernote is not insanely good at notetaking, and therein lies the problem.
Agreed, but it is insanely better than anything else I've ever tried.
(I haven't tried that many things, but really I don't know of any decent competitor that runs well on multiple platforms, and does the basic things I need - which is text notes, other file types, and ability to tag and put into a notebook. And on a native app).
Your thesis is correct (single purpose app can survive in a world full of multi-featured competitors by being insanely good at one thing). But I disagree with your interpretation. Evernote is THE multi-featured competitor in notetaking arena. It does too many things, each of them in mediocre manner. Then comes all the "single-purpose apps that are insanely good at one thing only" which disrupt Evernote. Think of Instapaper (Saving webpages), Simplenote (Text syncing), All kinds of TODO apps, they all are good at one thing and do it well. That's why Evernote is not doing well.
I am sure. However, like evernote the difficult problem they solved several years ago is no longer difficult, but quite easy and become much more cheap. Couple that with security and privacy risks and the value proposition changes quickly.
Maybe they are gearing up for a google merger or something. They are doing their mailbox app which looks cool and integrates storage and syncing. However, once again
1. Why would I use a mail client that only interfaces with gmail and outlook?
2. What is the point of the sync, this is default by most mail providers and clients?
3. Why would I want mail storage? I actually don't know what my mailbox limit is, but I certainly would not want to have the amount of .txt documents that could fill that up. Also, this is basic functionality. You can't pull me on your platform, google has the users you want and are better positioned, I still don't understand how you make money as a company.
When did file sync become easy? I agree it's become commonplace with Google Drive and iCloud bringing respectable implementations to market, but I think it's still far from easy.
It's easy from a consumer point of view in the sense that it's readily available and easy to set up. The fact that it is still technically difficult to set up from scratch doesn't matter to consumers (or businesses) when there are multiple providers that hide that complexity for the end user. Hence Dropbox no longer has a competitive advantage from having produced a solid solution to a difficult problem.
Right, except the stories of data loss are an order of magnitude more common with Google Drive and iCloud compared to Dropbox, so even though at the surface level it may be a classic market for lemons, I still think Dropbox has a competitive advantage based on their reputation.
The problem with Evernote is with the way they treat data. I found a really interesting guide hosted on Evernote[1] and I tried to download it. But no, I couldn't, because, they took the pains to block someone from downloading their notebooks and made my life so difficult in the end that I not only gave up on the conversion, but also stopped being their customer. I couldn't even print the damn thing! Ironically, they called it a shared notebook. What a joke!
I refuse to stop paying for any service that doesn't believe in open sharing through widely accepted/popular formats. The internet is alive today only because people believe in sharing information, not holding it back behind such a walled garden.
I refuse to support such companies. Not in 2015 atleast.
Ever since I left Evernote, I created a private Wordpress blog and used their sharing bookmark to store notes, snippets and everything else.
I also use Google docs and Apple Notes app for other kinds of data and it has served me well. I understand this wouldn't fit everyone's bill, but it definitely fit mine.
So, adios Evernote! Hope someone replaces you soon!
If you've got an Evernote account, rename that notebook and sync your account. I clicked on the above link, renamed it, then synced in the desktop app. It was now my notebook. I then was able to export it. (That said, I'm leaving Evernote.)
They are similar in that they haven't made anything note worthy in a while and their main product is really just a feature of bigger companies apps and services.
Personally, I don't want them to make anything noteworthy. I want them to make something subtle, unobtrusive, and as reliable as gravity. I've been using them 3 or 4 years now and as far as I'm concerned, they're my favorite vendor.
Google and Amazon keep screwing with things because they have a complicated global-dominance ecosystem that they're trying to build. I don't trust them with my files. But Dropbox keeps doing what they're doing with only modest, incremental improvements (that gradually add up). As long as they keep things solid, I'll keep using and recommending them.
I hear ya. But how much $$ have they made from us to keep the servers running? Sometimes it feels like my data could vanish at any time...
I've started looking into ownCloud and the like lately as I'm just getting tired of offloading critical storage to something that may prove transient.
I don't know about other people, but I'm paying them $100/year for disk space that costs them under $15. Which is fine by me; I'm paying them for the seamless sync and the reliability.
I tried Google Drive when it was launched. Used it a lot, but had tons of syncing issues. I ended up losing quite a bit of data.
Switched to Dropbox and haven't had a single sync issue since.
You're right that it's a service that is ridiculously simple in what it does, but right now, I can't imagine moving my 10GB+ of data to another platform.
Really? How so? I have about 60GB in total stored across Google Drive, OneDrive and DropBox. Other than OneDrive requiring me to login too frequently with the desktop folder syncing app they all work identically. I've yet to have an issue with syncing with any of them after editing documents in multiple machines.
I'm not saying you're wrong I just haven't seen what you might be referring to hence why I asked.
This is going to sound stupid, but I think the major problems with Drive are the line height it uses for items within a directory and the fact that it has relatively short file pagination threshold.
I had thought that Drive was confusing, because I would "create" a Doc or a Spreadsheet in the root directory and then go back to look for it and not be able to find it. I created a Spreadsheet, and named it something starting with 'T'. This put it on the 3rd or 4th pagination request to get more files (these requests were ~1-2 seconds slow) in my root directory. But also the line height of all the files in the directory filled up so much vertical space that it felt like I was seeing most of the directory on page 1, even though it had much more content.
When I look at ~/ locally in Finder, Nautilus, etc. the line height is tight and there is no pagination. I can see everything I have access to instantly or within an immediate scroll. When I use Google Drive every file line item takes up a lot of vertical space and I have to page through results. The result is that I can't see everything and I feel as though things are missing, even though they aren't.
You are not crazy. The whole Google docs interface _is_ completely crazy. It's drives me nuts whenever I go in there and makes be frustrated because of what it could be if only they didn't have a complex about "not looking beautiful enough".
When reinstalling your system, try to install Drive into existing folder with the data. Nope, you have to choose a new folder and redownload everything[1]. While this is tolerable for small data accounts, I wouldn't trust them with couple hundred GBs.
While installing Dropbox it just syncs the difference and done.
[1]There is a workaround but you need to think about it before reinstalling the OS (saving some user data or something).
I actually like and use sheets (it's much better than Excel for simple and/or non-analytical use cases), so when I use Excel for something, it's because I want to use Excel for that thing.
The issue I have with Dropbox is that their usage / pricing model is totally broken. If someone shares their folder with me, it shouldn't eat into my storage allocation.
i hated that - one of the main reasons I don't use dropbox. Early on I had a bunch of clients all raving about how cool dropbox was - each sharing 200-500meg projects with me. Within days I'm hitting a 2gig limit, being encouraged to upgrade my account just to use a service someone else was forcing me to use. I use DB as little as possible.
Agreed, although it starts getting complicated if you put stuff in there too (do file creators pay? shared folders pay? what if that owner wants to drop out, can they re-elect someone else)? Anything but this method starts to get really complicated.
It's not that complicated. Have the user toggle an "I also claim ownership of this directory" flag before letting them edit it and have it count against their storage after that.
(No idea how difficult it would be to introduce this into their system, but conceptually it's a pretty easily surmounted problem.)
File sync is a feature of the Google Suite, but Dropbox is much better than Google Drive. Dropbox gets a lot of subtle things right. Maybe in the long term you're right, but I'm not so sure.
I think Dropbox Teams is too expensive but I'm paying it anyway because I think it's that much better. (I think that's a sign they set the prices exactly right)
Dropbox problem is that it was obviously better several years ago so its user acquisition was easy.
Nowadays dropbox needs to convince user of other services that it is better. On paper though, dropbox provides less for more money - that's going to be difficult. I share your opinion - they are better. The reason I know is because I have been a client for years and they never let me down even in weird syncing scenario. Syncing quality is #1 feature of a cloud storage, you need to be able to trust it fully.
However, how do I convince a MS user that 1 TB from dropbox for 7.99 GBP/month is a better deal than 1 TB (actually 5 TB since it is 1 TB per user) + Office 365 + 60 Skype Minutes for 7.99 GBP/month ?
Dropbox is undeniably better. It gets synching right and this is so incredibly important. People should be rooting for Dropbox, not hoping for its demise. Everyone else has screwed up synching and screwing up synching means lost files! Lost photos of loved ones! Lost ideas, lost important documents! Dropbox is worth the price because it gets this right.
OneDrive for Business is a great example of screwed up sync. Whomever made the call to release that steaming pile should be flogged. Rumor has it they are finally fixing the broken sync client.
When the MS product guys were pretending that our network/workstation image was the reason that OneDrive sync broke, I took a laptop out of the box, put Windows 8 on it, streamed down Office ProPlus and signed in a dummy user with a small file tree. Then we wrote a script that created a text file and saved it to a directory every 3 hours. Than we left it. The client broke itself after 2-3 days with no user activity.
With Dropbox, I had a laptop in my basement that I forgot about for 3 years. I turned it on, signed into Dropbox, and it magically just worked. So sync issues. No conflicts.
> Rumor has it they are finally fixing the broken sync client.
It's already too late. They've shown they can't be trusted to sync files. It's ridiculous to me to even consider trusting them with my files. Dropbox actually has had a problem in the past but it was a bug they fixed immediately. They care about this so much.
>Everyone else has screwed up synching and screwing up synching means lost files! Lost photos of loved ones! Lost ideas, lost important documents! Dropbox is worth the price because it gets this right.
If they rely on Dropbox getting syncing right to not lose "important files, photos of loved ones, ideas and important documents" then they are doing it wrong.
They should backup anyway, and only then trust Dropbox for plain syncing. Dropbox is not backup.
You are not considering the implications of how synching works. How do you know you lost files? I back up with Time Machine, Time Machine runs every hour and creates a limited set of back ups I can go back to. Meanwhile if there's a synching problem and files get eaten by my file synching service Time Machine will happily assume those files were removed by me. One year later when I go to find some picture of my daughter I took and the file is gone you tell me what backup I go to to restore that file. You have 1 year's worth of hourly backups? I don't.
>You are not considering the implications of how synching works.
Actually it's because I'm considering it that I advocate this.
>How do you know you lost files?
You look for them and they can't be found. And keeping a tally and/or checksum per folder in your backup doesn't hurt either.
>Meanwhile if there's a synching problem and files get eaten by my file synching service Time Machine will happily assume those files were removed by me. One year later when I go to find some picture of my daughter I took and the file is gone you tell me what backup I go to to restore that file.
In your case it's simple, you can just go to Time Machine, as it archives all versions of the files, changed and/or deleted or not.
>You have 1 year's worth of hourly backups? I don't.
Actually with Time Machine you sort of have.
But, more essentially, you don't need "1 year's worth of hourly backups?", unless you're doing something very important and create new such files multiple times per day (e.g. if you're a business and store customer data, or a new site and you have your news database).
For stuff like "archived projects", "family pictures" or "music collection" just take incremental backups of them, and set your backup program to never delete any files during sync, but just put them in a "deleted" folder.
For stuff that changes fast, like working documents, emails and such, take backups with Time Machine (which happen in "real time"). Every few months take a full backup.
Besides network backup, never backup in just one external disk (and test your backup disks from time to time), and don't keep them in one place.
That is, if that stuff is very important to you. Some people can lose most of it, as it's mainly them hoarding digital BS.
If you're a business, OTOH, backup is PART of what you should do anyway.
Do OneDrive or Google have automatic file versioning? As in: you accidentally corrupt or save over an important file and 15-75 previous versions can be restored via the web interface?
I'm so reliant on this that I'm hacking together an automatic-commit scheme with git and a Linux server that syncs some important folders.
I'm curious: why do you feel Dropbox needs to make something new and noteworthy? Why can't it just stick to its knitting, and continue to offer something that works and people find valuable?
Why can't it just stick to its knitting, and continue to offer something that works and people find valuable?
Because now Google, Microsoft and Amazon offer it at a cheaper price and better integrated with their own products.
The broader answer here is "Dropbox took a bunch of VC money, so 'just doing well enough' isn't an option for them and they have to stop at nothing to grow faster"
For me, the key part of Dropbox isn't first-party support, it's that a bajillion third-party apps have cross-platform support for it where availability of other services is rather more piecemeal.
Dropbox third-party developer here. Their API and developer support is dogshit. They spent years screwing around with photos when they could've built a platform.
Notes-taking apps have the competition of <div contenteditable="true"/>. There isn't much left to do for a notes-taking app: Everything else is bells and whistles.
Responsibilities should be called here. Dropbox, Evernote, Slack and GitHub are all 4 hosting a massive free service, highly replaceable with cheap alternatives, with low switching costs. I sincerely hope the VCs who invest in those companies have another plan than "Add more features forever".
Can't take you seriously when you say Github is highly replaceable. Try and go hosting your open source project on some obscure hosted code repository, let me know when you get lots of contributors.
There was another article recently that said that files are old news and people are using Slack. Granted they are shipping files in that, but people have probably moved on to web hosted versions of documents anyway.
Twitter isn't going anywhere, it just might not fulfil the high expectations of the later stage/ public investors. Worst case for Twitter is probably a massive acquisition by Facebook/Google/Microsoft.
Disagree about a lack of improvements. Some recent ones I'm a fan of: better handling of multimedia, better "quote tweet", polls, engagement metrics, and a bunch of UI improvements.
Twitter is expanding its product offerings with Periscope and as of today's press releases is looking to expand past 140 characters.[1]
The curiosity is what becomes of the 2,000 engineers on staff. What is the break down in terms of their roles within the company, i.e. back-end, development, user-experience. When does the twitter back-end become a mature platform and you can start to wean down the number of engineers.
As an aside, I would love an app or system that will trace the origin of a story within the web eco-system. One comment from Re/Code is recounted / repackaged across the entire system.
Also, I was trying to find the original Periscope iterative development post through Google and Bing, no luck thanks to the two sites now integrating news into their search results.
Twitter's core product is still useful for a lot of people, it's just never going to be Facebook. It will eventually be bought by someone, probably Google.
I don't expect it to disappear (not completely, not over night).
But they're burning through $130M+ a quarter and growth is stalling. They don't seem to have leadership with a vision of where to take the company from here.
Twitter still enjoys some cache with celebrities, but how much longer will that hold true?
So how will they stop bleeding? Maybe they'll transform Twitter into something profitable, or maybe they'll look to the 2,000+ engineers, and ask why they need so many.
The fundamental problem of the current market is that it's all sustained by VC injections and trivial revenue streams. No-one is prepared to pay for something like Twitter (or Tumblr, or, or...) because we've gotten used to the idea of Stuff For Free. But the model just isn't sustainable, particularly given the ongoing attack on the only (ad) revenue stream that these services do have.
DB is too big to fail. They are just everywhere at this point; I have rarely seen a technology that has managed to find itself into every corner of every industry, and be used by professionals at every technical-level. I have experienced the LEAST technical people asking me to use Dropbox. Dropbox is like if Email was owned by one company.
And why wouldn't they switch to MS or Google Drive? The migration costs don't seem overwhelming. Dropbox won't disappear, but it's not a beast you make it out to be.
Case in point: I'm a big fan of Excel and Word, it's a solid piece of software. But I haven't used it in over a year, all my stuff sits with Google Docs/Sheets. Excel won't disappear (extremely popular in finance with VBA) but for most users there's no difference and little switching costs.
Literally the only thing that keeps me paying for Dropbox, instead of completely abandoning it for OneDrive, is that OneDrive doesn't have a Linux client. And much of the OneDrive functionality (for example, the photo organiser) is a hell of a lot better.
I'm an edge case, and the case (Linux support) doesn't bode well for DropBox.
Building a feature is fine but that means you need to sell out then at some point or grow into new areas. Dropbox is not doing to good at moving into new areas and they are probably too big now to sell out easily.
As I understand the definition that people have been bandying about, Groupon can't be a dead unicorn because they managed to go public. To be a Unicorn you have to be a privately held and venture backed company with a valuation (from your investors) of over $1B.)
While GroupOn went public, and continues to this day, just as Zynga did.
Groupon is still worth a couple of billion despite the beating it's taken from investors. Its revenue and EBITDA have consistently climbed in each year since going public, and there is plenty of cash on hand without a single cent of debt.
That makes the bull side of the argument significantly stronger, especially given that N. American gross billings are up 12% year-over-year in the last quarter.
I have no financial position either way, and I'm not claiming everything is rosy for GRPN but it's very far from being a "dead unicorn" and at least by my analysis the stock is pretty undervalued at the moment.
Groupon's problem is with repeat business. I think they're still churning through naive businesses that don't understand the value proposition. If they can't get repeat customers then their upside is limited. I would be very wary of judging Groupon based purely on historic cashflow.
In the last 5 years I've accumulated some 8 000 notes in Evernote, which I would love to move to a safer platform/format in light of recent evidence of data loss and speculation concerning Evernote's longevity. What are the alternatives to organizing this second brain/memory?
50% are < 1000 words long texts written by me, transcribed from an audio/video/paper source or saved/clipped/copypasted from elsewhere
20% complete webpages or complete articles deemed important enough to save a copy for later
10% graphics, annotated images and PDFs
10% oneliners and quotes
10% todo-lists, task lists, shopping lists, etc.
Every new piece of information I have been exposed to and deemed important enough to return to later has gone into my Evernote inbox, from where it would be weekly sorted into an appropriate notebook by subject, life area, etc. Most important ones are tagged for regular review. Everything else gets some regular dedicated random browsing time, and is often discovered in research when preparing presentations, writing or thinking about any particular topic. There are 80+ notebooks in 10 sections.
Organizing this corpus efficiently and engaging with it with an appropriate interface would effectively be a multiplier for the ability to utilize knowledge and experience. Interacting with such data accumulated over decades through a combined voice assistant / mind map / dashboard / big screen (Microsoft Surface style) is a futuristic idea of knowledge work - the only question is whether there is a large enough consumer user base for such an infovore/generalist/researcher approach to information.
While I think OneNote is a superior product to Evernote, its organization abilities leaves much to be desired. For instance once you get more than like 10-15 (depending on resolution) pages within a second you now have to scroll and its a tiny list. More than, say, 2 sections on mobile means horizontal scrolling. It's all awkward and cumbersome.
But I have yet to find another product that is better than Evernote and OneNote or even just a single, other product better than Evernote. if you find one let me know. I love my OneNote but the organization drives me nuts (I love the tagging abilities in Evernote).
Ah whereas I find organisation in Evernote not to work. The tagging feature (on Windows at least) is buggy, and I often end up with half-word tags; they can also be 'lost' before the note syncs. I have notebooks full of disorganised information which I can't find -- this is what I view as Evernote's biggest weakness.
Fair enough; when I used Evernote I subscribed to the "tag everything" way of organizing stuff which worked fairly okay but yeah the interface even on Mac OS X is very buggy. I couldn't consistently create nested tags and tag nesting is a UI only feature; there is no actual hierarchy that can be searched for which is immensely disappointing.
EDIT 1: PayPal and LinkedIn indicate that the migration app's developer is in China. [1] That initially gave me pause about using the app --- who knows where my information might end up? --- but then I'm guessing that Chinese hackers seeking to steal confidential information aren't likely to be so open about being in China, nor to charge $30 for the app. (Of course, that too could all be part of the evil hackers' cover story, right?)
EDIT 2: I just used the app to migrate 6,500-plus notes from Evernote to OneNote as a test. It seemed to work flawlessly. (My suggestion is to use Evernote's export facility on each EN notebook in turn to create a separate export file; then set up OneNote sections corresponding to each EN Notebook; then use the OneNote Bulk app to import each EN notebook's export file into the corresponding ON section.) I'm still pondering whether to make a permanent switch.
So this is not at all the cheapest option, but if you have a Synology NAS (which are just absolutely fantastic, imho), you can use Note Station. It's very much like Evernote in terms of design and capabilities (though still young), and it has a very straight-forward importer for Evernote notes. I use it as a backup for Evernote. Note Station has mobile apps and web clipper extensions for the browser as well.
Since this resides on your Synology, it's not stored in a cloud service. Depending on your viewpoint, this can be a pro or a con. It also doesn't have a native app, and I have no idea how it does with 8,000 notes.
I do know they're continuing to update it, and I truly hope they add features like Markdown support. I personally use Evernote still (and using Alternote for the actual note taking part), but could see myself switching if Evernote ends up losing my notes or something.
Note Station isnt half bad at all, and has a very similar layout (almost exactly like evernote!) so its easily to pick up. has a web clipper.
its a bit slow at times though but so is the web version of evernote as well. not that they ever will, but if synology ever made a desktop note station app id be sold.
I started out with Evernote, but had issues with multi-device sync (I think that when faced with anything that even remotely resembled a conflict it would just duplicate the note). Actually started using OneNote and have been very happy with it!
I have recently moved to Quiver. Its user interface is very similar to Evernote. But it has support for Latex, code highlighting, and markdown! In addition, you can specify the location of library as a Dropbox folder, where data is written in JSON. Here is the data format https://github.com/HappenApps/Quiver/wiki/Quiver-Data-Format
Lack of Latex support, being able to export raw data easily, and long startup time which renders notes unaccessible are my three problems with Evernote. These problems don't exist with Quiver.
I've used it for a couple of years, it's excellent and insanely quick once you learn all the keys plus you can just dump the database to Dropbox and have easy syncing.
No mobile client so I use other stuff for that (Wunderlist is my favourite on Android) but for work stuff/projects it's spot on.
Evernote's former CEO promised to focus on core features last year[0]. After 18 months with no improvements, the new CEO makes the same promise of focusing on core features. Seems like a sinking ship to me.
Half the comments here are "you can't just be a 'feature' or you'll get replaced by google/apple/MS" and the other half are "why are they trying to expand beyond the core feature?" Makes me glad I'm no CEO.
Couldn't agree more. I remember when I first started using Evernote, the FAQs specifically said "you can't share your notes, that's not the point". Now it's all social and businessy, but I just want an easy and private way to organise my stuff!
> Couldn't agree more. I remember when I first started using Evernote, the FAQs specifically said "you can't share your notes, that's not the point". Now it's all social and businessy, but I just want an easy and private way to organise my stuff!
This[1] article makes the point that they realized they needed business users to make money, and they were trying to appeal to them.
Seconded. They pushed work chat pretty hard... Given what the CEO letter mentioned about product focus, I wonder if it's the employees that worked on that that are being let go
Long ago I got tired of Evernote's bugs and creep of extraneous features and switched to Workflowy [1] for the majority of my general (plaintext) note-taking. I love Workflowy and can't imagine life without it.
This is why all my App Store purchases of late have been text editors with Markdown and Dropbox support.
Seriously: I have three text editors in the lower four icons of my iPad (four if the ssh client counts): one to have the important work thing open (Editorial), another with my personal note folder (1Write) and yet another for just typing text quickly (iA Writer), jotting quick lists, etc. The "office girlfriend" will often grab my iPad during a meeting to tell me something in private or start writing down notes, and she knows she's only allowed to open the third one.
Startup-er folk: pay attention to "enhanced Markdown editors" like Editorial (good inline preview) and 1Write (decent to see an entire folder at once, much like the Evernote UI), not to mention the "todo.txt" category. Make comparable desktop clients (so I don't have to muck about in Sublime Text or Notepad++ trying to reproduce the folder view situation).
Sell the world the beauty of plain text, including budding formats like todo.txt and the kind of YAML+markdown that static blog generators use.
(When I was young and very abstract/naïve, I dreamed of starting a company to sell custom DSLs. But this is the next best thing: develop text-based DSLs for tagging, todo lists, meeting notes, etc -- readable-but-standardisable standards like Markdown. Make great UIs, make them multi platform.)
I love Dropbox, but is it a platform for an investment-worthy business? Anecdotally, I know a lot of people that have a free account that's completely full and have no intention of paying $99 a year and would probably need to have their password re-emailed to them. I agree that there are potential (and actual) great apps, but this kind of onboarding experience restricts the audience greatly.
I use Workflowy for easy cloud synchronization, great mobile apps (so I can quickly pull up a shopping list I created at my work PC) and generally the way the "infinite outline" model suits my mental organization. I'd be genuinely curious to the extent that some/all of these could meet some/all of these requirement, but Workflowy is so well designed and completely reliable that I haven't been particularly tempted to look around.
1. a similar interface across all platforms with similar features and behavior (android vs desktop text editing is a very different experience)
2. tagging/enhanced search
3. hyperlinks to other nodes and the Internet. This is incredibly powerful to me for nodes that are relevant in multiple contexts. You can put copy/paste the URL of any node into any other and viola, workflowy symlinks!
4. FOCUS. I have ~15k lines of notes in workfowy, but am still able to "zoom in" and focus on the content of just one note. That is super powerful for my productivity. A text editor with 16 spaces of indent and squished text to the right just does not do that for me. In fact, that will probably stress me out more.
Workflowy is a really really cool tool. It totally hits the sweet spot for the way I conduct my day to day work in terms of a todo list which is infinitely nestable, but also focusable, so I can keep track of where I am even on a long yak-shave.
I don't really like it for free-form text since it is list-oriented, but it's taken a surprising chunk out of what I used to keep in nvALT and OmniFocus.
Just tried workflowy. I really love the way that they guide you through the demo, they are onboarding a potential user in the demo! What a great concept.
Maybe now they'll fix sync and iPhone editing? I've pretty much stopped using Evernote because the whole point was universally synced notes and todo lists but every time I would edit something on my iPhone I both had to deal with the formatting bugs in the iPhone editor AND the very high likelihood I'd end up with a "Conflicting Modifications" regardless of how many times I clicked sync.
As a paying customer it's been very frustrating to see "business" features like note sharing and chat consuming valuable resources while the reason I bought the product, managing notes and todo lists, becomes increasing unusable.
Yeah really, ease up there buddy. How about the steam engine, the cotton gin, the printing press, the computer, etc. I would argue more important than Evernote.
I know that it is the common vernacular, but you didn't let them go, you fired them. Surely they would prefer to not go and continue to pay their mortgage.
I'm sure it wasn't easy to fire them, but don't try and make the situation rosey. The folks who decided on the direction of the company decided wrong and now they have to fire the people who executed those decision.
I've always found it striking to note how laid off has migrated over time. When my grandfather got laid off, there was an expectation that he would come back to the same job with the same company some time in the near future.
When I get laid off there is no expectation that my job will come back.
Companies like Boeing (who have boom and bust years) still use the term "laid off" like that. But they're also union jobs where you basically can't get fired, short of taking a piss in the coffeemaker. So the word "fired" is still fine for those employees "exceptional" enough to get permanently laid off.
that's exactly right - factories in town use to lay off workers seasonally, then call them back in later.
Can't put my finger on when exactly, but during one of our recessions they stopped getting called back, and then companies started to realize once the local union was busted they could hire new workers at a fraction of the price, and...here you are.
I agree - "Fired" clearly implies wrong-doing. I never had a problem firing people who deserved it (and met HR's thresholds for firing). On the other hand, the worst thing I ever had to do is lay people off (who were working hard) because the company's fortunes had declined and we couldn't afford to pay them.
What made it worse was the morning of the lay-off, one of them told me a joke: "What's the difference between a recession and a depression? A recession is when your neighbor loses his job, a depression is when you lose yours". You know why a good manager goes into his office and closes the door after executing the "terminations"? In my case, it was to hide the fact that I was crying.
Meh ... I just think the issue is just so sensitive that it moves through the euphemism treadmill a lot faster.
When I was growing up, it felt like there was a clear distinction between "fired" (with cause) and "laid off" (bad revenues, can't afford you). But over time I increasingly saw people refer to all terminations as being "laid off".
Then "let go" entered the fray, and I heard of recruiters who told people to refer to any for-cause firing as "being let go".
Whatever term you use on this, people will abuse until it doesn't mean that anymore. They want to make it sound like any termination wasn't for-cause, while having plausible deniability if anyone calls them on it.
And yes, I know the usual ivory tower lecture about "that's how language normally works!" But normally it's slow enough that you can reasonably infer what someone means because of mutual knowledge of what the words mean. Not here. And probably, not ever.
I disagree, and I think Evernote engineers would be making a huge mistake if they tell future interviewers they got "fired" instead of "laid off." Maybe not to you, but to many people "fired" implies wrongdoing on the part of the employee.
"Fir[ing]" an employee suggests they did something wrong. These 47 people did nothing wrong outside of working on a product or products that are no longer relevant to Evernote.
I think the wording used by the new CEO shows his attitude to the company. Reading the announcement, he is very much focusing on making more money for Evernote. There are no details on how those 47 people will be assisted post Evernote. It reads like the CEO really fired them.
I suppose it can mean that, but in practice, it doesn't. Being fired and being laid off are very different things in this year's English.
So different, in fact, that I have been "laid off" when the employer really had a mind to fire me for poor performance but wanted to avoid hurting my future prospects.
But layoffs often come from above as "fire the worst 20% or your team so we can get lean." So in that case the employee does play a part.
The problem with these moves is that the top 20% often see the writing on the wall and leave shortly after. Then the second 20% start testing the waters. Then...
"Fired" or "terminated" tends to imply for cause which is something different from what's happening here. I'd prefer "laid off", but I think "let go" is pretty unambiguous.
Depends on the dictionary. Some will also clarify that "with cause" is a big part of it. Or just look at the etymology. It means they've been forcibly ejected from the company. Like a cannonball. You don't do that to employees you'll miss.
Bullet lists - I literally left this app for One Note because Evernote COULD NOT properly handle bullet lists. The following is not my post but as of my time of leaving the app, you STILL couldn't properly manage a bullet list. There are dozens of posts asking for bullet lists to be fixed.
I used 5% of the overall features - all I want is to take notes and have them indexed. There was so much bloat and I couldn't make a proper bullet list, so I had no choice to switch. I never understood why people paid for this app.
Ah, the death of a unicorn. The operational end is doing fine: "Our paid subscription growth is very strong and almost entirely organic; the number of new paid subscribers is 40% higher than this time last year." But the hype has faded, the $1bn valuation is down, and there's no greater fool available to fund them.
This is a problem with too much funding. You have to pay off the investors, which requires rapid growth, which often requires buying market share at a loss.
"Making great products means making difficult decisions," says Evernote CEO Phil Libin. "Our choice was between great user experience, and new features. We are proud to announce that our next release will have many new and exciting features."
I've been a stalwart supporter of Evernote for quite some time now. I've pushed through when feeling like the platform got slower and slower as time went by. I pushed through when it felt like their focus was scattered, like the core offering was being surpassed by other platforms.
Two months ago I pretty much decided 'ok you know what. This is it' after waiting for 25 seconds to get a note back that then turned out to be mysteriously 'missing'.
It happens, right. I get it. And I got it back with some support. But the focus wasn't there, and the platform got old.
Wind the clock back a year and a half (maybe two?) and Evernote was unstoppable compared to the competition.
Now? It's stale. Slow. Predictable and uninspiring.
While reading letters of layoffs is almost always a depressing thing, I sincerely hope that the 'focus' which they speak of is real. That everything, and I mean everything, gets dropped except making the core product as amazing as it once was.
If they do that, I'll come back in a heartbeat. I'll come back with dollar bills.
Anyone know which offices? How many employees does Evernote have? Were layoffs mostly from closed offices?
Edit: the Business Insider article (which maybe should be retained as the link?) has some of the information: 13% of workforce let go. Taiwan, Singapore, and Moscow offices closing. I couldn't tell if the 47 were from these offices mostly. I wouldn't think a note-taking app/website would need to be too dispersed around the world.
Alternote is what the official Evernote client should been. It's the only thing that keeps me on Evernote, since the official client is horrible and slow.
Let's hope Evernote stops messing around with useless features like "Work Chat" and start improving their clients instead. It's kinda silly that a third party can make a client vastly better and more pleasant to use than the official one.
I've founded a startup that wants to tackle the digital notebook and save-for-later problem, for any content - not just web stuff. What's your wish list for your ideal notebook?
Flexible structure (notebooks > sub-notebooks > notes), notebook level encryption, real-time sync, widely cross-platform, images (with light annotation), markdown editing, zoom text (cmd/ctr-+), light-weight/fast, fantastic search, no tags. I'd like to share a notebook or make a note public, no chat. I will pay anything.
Desktop and mobile clients for all major platforms (including Linux, which most note taking tools don't support), markdown editing, possibility to backup to a local drive, Android widgets.
I like something that I can buy and host myself so that when the over-valued company decides to stop making it I can still use it. Then again, I'm probably not a target user base for somebody looking for the next big thing.
I thought many times about building this kind of self-hosting note taking app, but what's stopping me is that it's not very useful without all the mobile and desktop clients, and that's very hard to develop. That's probably the reason why there's currently no good open source solution for this.
tagSpaces does a fairly decent job of it. its only missing a few hundred features compared to evernote but its mainly just one guy making it for the last few years so its fairly impressive at the same time.
hopefully more features will be added eventually like a proper tagging system and stuff like note links, better search etc.
Wow that's rough. Taiwan is in the middle of a Typhoon lashing. Hope the people in their Taiwan office is doing ok through this traumatic event - at a time when most would be relying on their business life to carry them through the physical disasters.
I cannot help but think about the article last week about WhatsApp needing only 50 engineers for over 900M users. Evernote just let go that many people and their software is bug-ridden next to WhatsApp. Seriously, what do all of these engineers do?
Just started using Evernote after a coworker shared a note with me the other day.
After years of using notepad, notepad++, sublime text, and now atom, I feel like the plaintext experience is severely lacking.
Select all the text in a note, mark as plain text, copy something from any site, paste, formatting is ignored. Paste with source formatting should be the exception, not the norm.
The lack of headers and other basic formatting options is also frustrating. Wordpress does a better job with it's editor... and it's a web app!
I'm a very casual Evernote user; I only use the free version, every few months, to sync basic things (e.g., shopping lists, or directions) between my desktop and phone.
A few months ago, I noticed that there were suddenly lots of ads within Evernote, encouraging me to upgrade to the paid version. I'm not complaining, since they need to make money, but it did strike me as being more aggressive than before. Now I understand what was (is) happening.
I'm a long-time evernote premium customer who is saddened but not even slightly surprised by this.
I firmly believe that Evernote raised too much money, at far too high of a valuation, and they fucked themselves. They did not have the product and market to justify a $1B valuation. They just didn't. They bet huge on their ability to invent whole new markets that sound like they're related to evernote, but aren't, really. And unsurprisingly, that didn't pan out.
Now the core product has been stagnant for years; gaining "features" like work chat which were clearly dreamt up in a silo, completely disconnected from the market's needs. And now the troops will pay for management's complete and total fucking incompetence. And yes, I know one CEO is gone, but the new CEO is an absolute fucking joke as well.
And long-time customers like me... we keep hoping that OneNote or some similar product will add an "Import from Evernote" button. So that we can escape this mismanaged, formerly great product.
Incidentally, speaking of recent changes - one thing I have noticed over the past few months are constant reminders and emails to "Upgrade to Premium". I wonder if this was the immediate focus of the new CEO: to convert free customers to paying. After all, an important point was stressed in the CEO's letter - that their paying subscriber count has increased by 40% YOY.
I think why news of layoffs is so disconcerting is that it can be really, really hard to differentiate between what's fat and what's muscle in the business. A lot of "cost centers" like development end up meaning a lot to brand perceptions, which isn't valued correctly in the traditional P&L hierarchy and can have a significant time lag.
From my perspective (as a UX'er). I'm seeing more and more projects & organisations need a 'vision' of what the product should be to help them focus product/feature efforts. There seems to be an underlying 'enabling' of superfluous dev effort due to the proliferation & ease of user of stacks/libraries/platforms.
More so, VC funding and the push to become highly valued (gotta win that unicorn lottery) drives scope and feature bloat. Every company has to grow, grow grow. Every product has to expand and scale up until it's everything to all people.
Compare and contrast this with, say, craigslist, which still only has a few dozen employees. There's nothing wrong with keeping a product tightly scoped and keeping a business highly efficient and consistently profitable year after year, decade after decade. Maybe you don't get to ride the unicorn train, but maybe instead you get to work on something that you own (or own a big part of) and can enjoy your job consistently.
I personally struggle with Evernote - not in the utilization aspect as I use it multiple times a week, but rather, on its lack of focus on addressing & fixing the features its users really need & want: i.e code formatting, inconsistencies between formats across mobile, web & app, and oddities when copying/pasting content into notes & it breaking the rest of the note are just some of the minor issues I personally struggle with. Features such as presentation mode and larger transfer size are fine and all, but neither of which I personally care for - I primarily take text notes and have some images embedded here and there, so I'm not necessarily asking for a major shift in features. I want to find reasons to pay for Evernote as I depend on it so much from a notebook aspect, but alas, I haven't been convinced that they necessarily care about addressing these pain points.
I almost got used to the old interface, it was pretty much the same for 7 years so I had plenty of time, the new one introduced this year I can't seem to adapt to. What were all those employees actually doing?
A blessing in disguise is that this made me find an alternative which was trusty Atlassian Bitbucket, along with their free private repos each can be accompanied with a markdown tolerant wiki, sure it's not quite the same but as a developer notepad bitbucket wiki has worked out quite well.
The latest news just locks me further into migrating all remaining bits from evernote, then again if the 47 employees let go were responsible for web client new material UI (there is no support linux client) and the remaining employees rollback and want to do as little innovation as they did between 2008-2014 then perhaps I'll reconsider
I rely heavily on Evernote. I actually thought about making my own notes system before, but the native apps and doing synch right is a hard thing to do, especially when talking about a complex system of notebooks, notes, tags, file attachments, search, etc. You don't get that with a file system.
I've tried evernote as a consumer and couldn't quite figure out where it fits between dropbox and other "cloud" providers such as gDrive and MSOffice 360.
It seems like a smart move to focus on the features that are most useful to their core users instead of trying to be everything to everybody.
Do you have a source for that? Closing the API seems crazy, since if done right it should provide far more value at far less cost to the Evernote team than many other features. Will this mean that all the 'Share to Evernote' integrations from email clients and other apps will cease to function?
i dont know what the financial situation is with simplenote or how it works but after the whole springpad thing im not in any rush to get into bed with some service that might not be around in a few years.
It's a fair point - I'm going to wait to see how Notes syncing works with iCloud on Mac/iPhone but that is most definitely not an open solution. To date I've used Google Keep and Google Docs.
I'm a long time Evernote user (I think I got an email stating I was in the first 3k users) but I'm also seriously considering migrating away to something else. My company is moving to Office365 and with that I've been exposed to OneNote and it looks like a good alternative (though the lack of a Linux client is a big problem).
The other note-capture tool that I've used religiously is "The Brain"[0], it's great for bookmarking and visualizing relationships (I even use it as my address book for contacts), it handles notes, links to files and URLs and can be synced with Dropbox or via their own cloud service.
I've had a love/hate relationship with evernote since forever. The idea of storing everything in evernote really appeals to me (invoices, receipts, warranty, contracts, ...) but yet scares me too since there are wild stories of evernote just loosing stuff.
On the other hand for simple note taking evernote really sucks, it's too cluttered and it's editor is subpar.
A few years ago I was an avid springpad user before they shut down, but they suffered from the same issues: too bloated, not really good editor. But it worked beter for me than evernote.
To me it feels like evernote tries to solve 2 separate problems: taking simple and small notes, archiving and indexing important documents. Unfortunately it fails at both for me :(
Interesting. I used both Evernote and DEVONthink on OS X before. Now, I'm storing all my notes in plain text org-files on my Dropbox - but without version control. Do you share your git-repos via Dropbox or somethink like that? Or do you have a git server somewhere else?
I've been using org-mode and git myself. I've used the bundle command to back up repositories in Dropbox, but for things I want to use on multiple computers, I set up an account on BitBucket and just push and pull my changes.
The only thing I use Evernote for is for indexing research that I do for work. I got burned early with their tool for writing, but it was still compelling for that use case. The tagging & search is fast, their web clipper is best in class and annotation capability works great.
But there's a cost. I don't like having years of information stuck in an app that makes it very difficult to extract.
My guess is if the new corporate direction is to monetize/nickel&dime, I'll take on the lift to moving. I can get 90% of the functionality that I need in the native OS X filesystem with spotlight comments and little helper apps, and I have a work Mac now.
> I don't like having years of information stuck in an app that makes it very difficult to extract.
Why do you say it's difficult to extract? You can select one, several, or all of the notes in a notebook and export them in either HTML or XML format, with all metadata (tags, etc.) and embedded media included. That seems pretty good to me, and it's certainly easy. If you wanted something more sophisticated, Evernote on the Mac has exceptionally complete support for AppleScript, so you can code up whatever kind of fancy extraction you need.
I'm not asking to be argumentative; I've always considered Evernote's support for extracting data to be pretty darn good, and clearly superior to many competitive apps/services, so I'm curious to know what additional functionality you would require before you'd say it's not "very difficult" to extract your information.
Ah, this explains all the notifications I've been getting trying to get me to go premium. Not that it's a big deal—I can't blame them for trying to monetize—but I had noticed they'd gotten a lot more aggressive lately.
- The Windows version sucks: I have a really long note and now I cannot open it, the whole program just crashes.
- The Mac version is OK. Still running fine.
- The Web version looks cleaner, but it doesn't have a highlight tool??!!
Another major complain is that it's really difficult to store code in a note.
I started using [WizNote](http://www.wiznote.com/) recently and it seems really good: markdown, free, multiple directory support, comments, etc
IMHO Evernote is feature complete. It would be great if the company for a while switched focus from growth to support and just collected revenue. However who knows maybe revenue is not their goal and they just wait to be bought by Facebook.
It's worth noting that even after letting 47 people go, they have positions open on their careers page. New CEO trying to make his mark by dealing out a bit of worry to the underlings.
It is possible to reduce employees in one area while hiring in another (after all, your company's focus may have changed). These two events are not mutually exclusive. After all, they're not reducing their workforce by...10%, maybe more?...because they're losing money hand-over-fist.
> Today we let go of 47 people from the Evernote team and announced the closure of three of our global offices. We are grateful for the immense contributions of each and every affected person.
So, new CEO gets appointed and starts torching the place. I suppose that will help the bottom line short term. But I'd really like to see the number of resignations in the next days.
Hopefully we will now see some competition in this space, rather than "Evernote" being the answer to "Why aren't you launching?". Though given their finances, I suspect not...
https://transpose.com is an interesting start, but needs a big cash injection to make it better - and suffers from data lock-in again.
Evernote feels like the Microsoft Office of the Notetaking world: it's huge, it's bloated, and it seems to be continuing to focus on stuff that the vast majority of its userbase will never use.
At some point I installed Google Keep, which is lightweight, easy to use, and syncs, without feeling like I just installed an entire suite simply to jot down some quick notes.
Last time I tried Google Keep is too simple for my taste. It maybe a good todo list to post-it note maker, but not for permanently notes that have reference value.
I reckon Evernote would be good bolt-on for a cloud collaboration company like Huddle or Box. The problem is that it's not worth $1bn to a company like that, so any acquisition would result in a paper loss for those who invested at a $1bn valuation (not to mention the founders and employees who would probably get screwed by liquidation preferences).
I am also worried that Evernote didn't innovate in the recent years, but I still consider it a best notetaking application on Windows. (and I tried several others like ResophNotes, Onenote, etc). I can quickly add new note by clicking on tray icon or by global shortcut, filter notes by tag, and Search is also spontaneous.
Does anyone know an online doc editor like Google Docs but one that lets you create sections within the doc and move them around?
I write a lot of articles and I have to constantly rearrange sections to achieve a better flow. It's getting annoying to constantly copy and paste chunks of text to move them around.
...and then there came OneNote and syncing was even better, features even more, collaboration best, and it was free and I started using it and soon after I never accessed Evernote again. And many, formerly hot loving Evernote fans in my peer group changed, too.
I was thinking to get an account (free one), but after reading many "negative" comments I'm rethinking it. Will probably give it a try anyways... At the moment I'm only using it as a FF plugin for "cleaning up" blog posts.
So what is are you paying for at evernote that you cant get (or get well) elsewhere. I haven't used it myself for more than a few minutes and didn't see it but obviously there is something there. Curious to understand what exactly that is?
I use it for everything I want to remember, on all the different platforms I use, stored in one place and easily retrievable. Interesting articles, web pages, quotes, network settings, mails, recipes, shopping lists, to-do lists, pictures... It's available on Android, iOS, Windows, in different browsers, in different apps or software. Everything is searchable, even images thanks to OCR. And I can keep a local copy of my data.
Once you're hooked, you just keep using it, like extended memory.
If I could find something that did image and PDF OCR as well as Evernote, I'd probably migrate, but for now, I'll risk the data loss for the ability to search everything so easily. I certainly welcome recommendations though.
Is there a solid way to type/paste code and format it properly in Evernote finally?
Last I checked that was near impossible despite it being a largely solved problem in every other text input service out there (Slack, forums, StackExchange, etc.).
I wonder how effective their free to paid conversion is. I have never felt the need to move off the free account. I liked OneNote better but it didn't have the same reach as evernote at the time.
I use evernote for shopping lists and logging my workouts - not exactly mission-critical stuff. It is buggy and I frequently find my last amendment reverted. I cannot imagine using it professionally.
I am a premium member and I stopped using Evernote when I understood how their versioning works! Seriously, they should rename it to regular backups at 8hr intervals.
I would gladly pay for Everynote Premium if they had automatic backups. Why isn't this an option? I just want to be sure my stuff never disappears, regardless.
The real question is - will Chris O’Neill listen to what core paying users have been asking for with regard to keeping the basic application functional.
"The three offices that closed were in Taiwan, Singapore, and Moscow, according to a company spokeswoman. While the Moscow office was more development-focused, the other two were concentrated on sales and marketing. All of its Asian operations will be relocated to Seoul, South Korea, although it will maintain an office in China."
http://uk.businessinsider.com/evernote-layoffs-2015-9?r=US&I...
Mind that "an office" can be only one or two persons doing some local marketing work or do some specific feature implementation.
That article includes some pertinent information that's not in the blog posting, though (which offices are closing, one of the products that's being discontinued).
that explains it. I feel like a lot of these startup companies cater to SV because outside of SV people are completely unaware or unappreciative (doesn't see any disruption in note taking move along).
Makes me wonder how many SV unicorns will flop next year. My prediction is Twitter and Hoosuite.
Support acknowledged it was a bug and told me that there was nothing they could do. They didn't even offer to let me have a few months free to catch back up and re-create my notebooks.