Not only that but people using 2 products with the exact same function but different form not only prefer using the one with better form but actually encounter fewer difficulties and have a better experience. [1] Or this bit [2]. Read the entire article, but this is where those bits were from.

[1] http://alistapart.com/article/indefenseofeyecandy#section7 [2] http://alistapart.com/article/indefenseofeyecandy#section3