I joined MXRoute at a suggestion in on hackernews and I'm... probably gonna be moving away when my year is up.
Two issues I had:
1. 3 times my emails to gmail will be "silently delivered" in that they don't bounce but they don't land in the inbox. I had it happen to me (sending to my test gmail), me sending to a friend, and me sending to a business. It's a gmail problem, but this never happened when I was on fastmail.
2. Jarland is a solid admin, but he's "old school". Sometimes he'll blanket ban incoming mail, and you might miss messages. For example, I was trying to sign up for mailjet and I wasn't getting the sign up email. When I opened a ticket, it was because MXroute was seeing "a bunch of spam from that provider" so it was blocked. I have no clue if I missed any emails from sellers/senders that use the service during that time...
Right. It's one thing to ask customers to choose a different provider, and I'd happily consider. It's another to blanket block receiving mail from mailjet. I have no clue how many vendors that I've purchased from that are using mailjet!
(Sure, if you wanna send it to spam, I'm open to that, but it was dropped on the floor...)
In 2019, MXroute became an official legal entity in the state of Texas, MXroute LLC. MXroute remains a family business managed by Jarland and Christine Donnell.
