What a terrible article. When you have a section titled "The Problem With Hardcoded Filters", it's entire contents should be about how the only way they have to prevent their bot from emitting outrageously libelous claims about people is to shut it down completely. So the other 8 billion people on earth who are not in that 6 name blacklist will continue to be defamed without consequence.
They once reported on some science result and for the life of me I could not figure out who actually published the result and had to search for the original paper. I emailed the AT author and asked why this was omitted from their article and they responded with something like "I went to that same university, so I felt like it would be biased if I mentioned it".