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fragmede
on July 23, 2023
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Shopify employee breaks NDA to reveal firm replaci...
Is the front line the still staffed by humans then? Or does something first scan the email for unsubscribe and all its synonyms, and send them a canned reply, before escalating to a human.
smeej
on July 23, 2023
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There's an auto-reply system if you message outside of business hours, but if we're open, we reply directly and first.
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